**Payment for all wellness treatments is non-refundable unless the situation warrants a refund at practitioner’s discretion. If so, any and all used appointments from the wellness packages are rated at the per diem price.
Cancellation & Late Arrivals
No-shows: Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals: If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your practitioner will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your practitioner and other customers, please plan accordingly and be on time.